Select the kind of scan you want to run and the folders that you want to scan, and then click Next. If the tool finds any infections, it will identify the malware that it has found and then remove that malware from your computer.Īfter the tool has finished running, you must restart computer. Update your existing security software, and then run a full scan. Note The Microsoft Safety Scanner expires after 10 days. To rerun a scan that uses the latest antimalware definitions, download and run the Microsoft Safety Scanner again. Method 2: Contact Microsoft SupportĪ Microsoft Support agent may be able to download Microsoft Safety Scanner to your computer remotely. To try this method, contact Microsoft Support to get live assisted support. Please inform your Support agent about which version of Windows you are using and reference this Microsoft Knowledge Base article to the agent. The Microsoft Safety Scanner is a free security tool that provides on-demand scanning.
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